Personal Pro


In accordance with the Australian Anti-Money Laundering (AML) and Counter Terrorism Financing Act 2006 (AML/CTF) we are required to verify your identity prior to opening a trading account.

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Global Prime

How do I open an account and what do I need?

Applicants are required to provide Primary Photographic ID document (s) / and a Proof of Residence document:

Primary Photographic ID(s)

  • Passport (valid)
  • National ID
  • Driver’s Licence

Primary Photographic ID must show, full name and date of birth, and full name must match your application.

If two Primary Photographic ID’s are supplied, with at least one containing full residential address and within valid date, that also will satisfy AML/CTF requirements.

Proof of Residence

  • Bank or Credit Card Statement
  • Utility Bill
  • Government-Issued Tax Document
  • Birth Certificate
  • Certificate of Citizenship

Proof of Residence must be issued within the last 90 days, and clearly show the full name and residential address (PO Boxes will not be accepted), and the issuer’s name, address and issue date.

Unfortunately, as per AML/CTF regulations we cannot accept PO Box details as a valid residential address, in the event that you cannot provide a document with a valid residential address ONE of the following documents will suffice:

  • A copy of a police record or local tax form (KRA, TRA, etc)
  • A copy of your work contract stating your current residential accommodation of rental agreements
  • One more Primary Photographic ID that shows full name, date of birth and residential address

What is our Funds Withdrawal Procedure?

The AML/CTF policy and procedure at Global Prime identified below is focused around adherence to guidelines that make sure that funds are securely sent back to the originating entity.

  • The onus is on Global Prime clients to correctly nominate their account information via the secure client portal.
  • All withdrawal requests once submitted by the client are sent to Global Primes Operations Team for processing. Our Operations Team confirms the status and availability of balance on the client’s account, and then approves the withdrawal request, pending approval from our Compliance Team.
  • Global Primes Operations Team reviews all withdrawal requests and confirms that the funds are being withdrawn to originating entity. Our Operations Team checks the withdrawal request against the client’s deposit history to make sure there is no suspicious activity, and verifies the bank account on file.
  • Approved withdrawal requests are processed by the Operations Team and the funds are released to the client.
  • In the event that the withdrawal is flagged for suspicious behavior, the withdrawal is placed on hold, and Global Primes Support Team will conduct further investigations.
  • Global Primes Support Team will liaise with our Compliance Team to see if further action is required and if any relevant regulatory bodies need to be contacted.

What AML Policies do we adhere to?

The AML/CTF policy and procedure at Global Prime identified below is focused around adherence to guidelines that make sure that funds are securely sent back to the originating entity.

  • Global Prime takes note of funding from various bank accounts outside of the client’s home country.
  • Global Prime bases its actions on the AML/CTF framework set forth by the Financial Action Task Force (FATF)
  • Global Prime neither accepts or disburses cash under any circumstances.
  • Global Prime matches each remittance to the account name on file for that client, so as to ensure that funds are always allocated to the matching entity.

Global Prime reserves the right to refuse processing a transaction at any stage where it believes there to be an AML/CTF or criminal concern. In accordance with international law, Global Prime is not obligated to inform the client if suspicious activity is reported to any corresponding regulatory or legal bodies.

Frequently Asked Questions

What documents are required to open a trading account?

An individual trading account can be opened after providing a primary identification document such as drivers license or passport and one proof of address document such as a utility bill or bank statement. For more information and examples please check

What countries does Global Prime not accept clients from?

Global Prime does not accept clients from the USA, North Korea, Iran, Ontario (Canada), Ivory Coast and Puerto Rico. Global Prime is unable to accept clients from these jurisdictions as a result of local regulatory requirements that classify these jurisdictions as high risk.

How long does it take to approve my Global Prime trading account?

Accounts are approved using a combination of electronic and manual verification and usually take around 5 minutes if the details provided in your application and documents match. We aim to approve all customers as fast as possible and can help on live chat if you want to be approved instantly.

What other information does Global Prime collect?

Global Prime may ask for additional documents from time to time in order to meet ongoing Anti-Money Laundering/Counter-Terrorisim Financing obligations. This is perfectly normal for all financial institutions and may mean a bank statement or transfer slip as proof of funds, source of funds, or similar.