Deposits can be made from inside the Client Portal.
If this is your first time making a deposit please read the following:
| Method** | Processing Time | Min Deposit | Currency | Restrictions | Fees |
|---|---|---|---|---|---|
|
Instant | 200 | USD, AUD, GBP, EUR, SDG, CAD | A$10k/transaction A$50k/30 days |
Zero |
|
Instant | 200 | USD, AUD, GBP, EUR, SDG, CAD | A$10k/transaction A$50k/30 days |
Zero |
|
1-2 Business Days (Australia) 3-5 Business Days (Intl.) |
200 | USD, AUD, GBP, EUR, SDG, CAD | None | Zero |
|
Instant | 200 | USD, AUD, GBP, EUR, SDG, CAD | None | Zero |
|
24 - 48hrs approx | 200 | AUD only | None | Zero |
|
Instant | 200 | AUD only | None | Zero |
Global Prime does not accept payments from third parties. Please ensure all deposits into your Global Prime trading account come from a bank account in the same name. Payments from a joint bank account will be accepted if the account holder is one of the parties on the bank account.
To avoid any delay, please ensure you include your reference number as this helps us match your funds. To find your reference number please refer to your initial funding instruction email or log into Client Portal.
Withdrawal request can be done from inside the Client Portal.
If this is your first time making a withdrawal please read the following:
| Method | Processing Time* | Min Amount | Currency | Restrictions | Fees |
|---|---|---|---|---|---|
|
|
1-10 Business Days | 1 | USD, AUD, GBP, EUR, SDG, CAD | None*** | Zero |
|
|
1-10 Business Days | 1 | USD, AUD, GBP, EUR, SDG, CAD | None*** | Zero |
|
|
1-2 Business Days (AU) 3-5 Business Days (Int.) |
50** | USD, AUD, GBP, EUR, SDG, CAD | None | Zero + Intermediary Bank Charges |
|
|
Instant once actioned | 1 | USD, AUD, GBP, EUR, SDG, CAD | None*** | Zero |
*Processing time is the expected duration for a withdrawal to be received by the client. All withdrawals submitted on the same day before 10 AM AEST/11 AM AEDT (00:00 GMT) will be submitted out.
**This amount is to take into account intermediary bank charges that can detract from the withdrawal amount.
*** If a client deposits funds via Neteller or Credit Card and then requests a withdrawal of these funds with no trading (or minimal trading) on their account then we reserve the right to charge the applicable merchant fees to the clients account upon their withdrawal. We will actively notify clients where we find suspicious activity. Recurring cases of abuse will see the clients account immediately closed.
The protection of your money is of paramount importance to Global Prime. All client money is managed in accordance with client money laws and kept separate from company funds. Client money is held in segregated Client Trust Accounts with Westpac bank, an AA rated Australian bank regulated by APRA and ASIC.
Every financial services regulator enforces their own unique set of laws, rules and protections around client money. This means the Global Prime entity you are contracted with will determine the statutory protections afforded to your money held with us and what those funds can be used for, detailed below.
| Australia | Vanuatu | |
|---|---|---|
| Contracting Entity | Global Prime Pty Ltd | Gleneagle Securities PTY Limited trading as Global Prime FX |
| Authorised by | ASIC | VFSC |
| Does Global Prime offer client money protection under the ASIC Client Money Reporting Rules 2017? | Yes | No |
| Is client money required to be kept in segregated client trust account? | Yes | Yes |
| Client money can be used for hedging? | No | Yes |
| Deposit compensation scheme? (limit) | No compensation scheme | No compensation scheme |
| Customer support | 24/5 | 24/5 |
| Deposit / withdrawal fees | No fees | No fees |
